Shipping policy

At Who’s That Clothing, we work hard to ensure your order reaches you quickly, securely, and in perfect condition. Below you’ll find all the details about how we ship and handle your items.

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 Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You’ll receive a notification with tracking information once your order has been shipped.

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 Shipping Rates & Delivery Estimates

• Standard Shipping (U.S.) – 3–7 business days

• Express Shipping (U.S.) – 1–3 business days

• International Shipping – 7–15 business days (may vary depending on destination)

Shipping costs are calculated at checkout based on your location and order weight.

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 International Orders

We proudly ship worldwide!
Please note that customs fees, import taxes, or duties may apply depending on your country’s regulations. These charges are the customer’s responsibility.

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 Order Tracking

Once your order is shipped, you’ll receive a tracking number via email or SMS so you can follow your delivery in real time.

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 Lost or Damaged Packages

If your order arrives damaged or doesn’t arrive at all, please contact us immediately at ihanifii@gmail.com or (510) 452-7674. We’ll work quickly to investigate and resolve the issue.

 Address Changes & Delivery Issues

If you need to update your shipping address, please contact us within 24 hours of placing your order. Once an order ships, we cannot modify the address.

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 Our Promise

Every item at Who’s That Clothing is packed with care. We aim to deliver your order fast and safely—because your style deserves first-class treatment.